Cbs - Customer Service Representative (personal Loans)

Metropolitan Bank & Trust Company

Ayala, Makati, Philippines
On-site
Answering inbound calls
Performing outbound calls
Telephone assistance
The position is responsible for answering Inbound calls and performing Outbound calls for Personal Loan concerns

Job Summary

  • The position is responsible for answering Inbound calls and performing Outbound calls for Personal Loan concerns.
  • Jobholder is expected to perform telephone assistance efforts following the policies and procedures set within Metrobank.
  • We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual.

Matching Summary

The position is responsible for answering Inbound calls and performing Outbound calls for Personal Loan concerns.

Skills & Requirements

Must-have

  • Answering inbound calls
  • Performing outbound calls
  • Telephone assistance
  • Customer requests and inquiries
  • Performance metrics

Nice-to-have

  • Honing future leaders
  • Enhance skills and unlock talents
  • Strong heart for the community
  • Meaningful life within reach

Key Requirements

  • Bachelor's degree
  • 1 year experience in Customer Service
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Amenable to work on site 100%
  • Shifting schedule including weekends/holidays

Work Rights

Not specified

Tailored Resume

Cover Letter