Business Partner - Specialist, Customer Success

Concentrix

Makati City, Philippines
Not specified; not specified; health insurance wit...
Fully remote
2+ years customer service experience
High-volume calling experience
Sales quota achievement capability
The role involves managing a high volume of customer contacts and communications daily through phone and email channels

Job Summary

  • The role involves managing a high volume of customer contacts and communications daily through phone and email channels.
  • Employees will conduct health checks at recurring intervals to gauge product satisfaction and address specific customer objections.
  • The company offers comprehensive benefits including health insurance with dental coverage, paid time off, and wellness incentive programs.

Matching Summary

Match Score: 85

The role involves managing a high volume of customer contacts and communications daily through phone and email channels.

Salary

Not specified; Not specified; Health Insurance with Dental Coverage, Paid Time Off, Life Insurance, Employee Assistance Program

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • High-volume calling experience
  • Sales quota achievement capability
  • MS Office proficiency required
  • Salesforce or similar CRM experience

Nice-to-have

  • Process orientation and script adherence
  • Problem-solving skills for customer issues
  • Willingness to work from home environment
  • Ability to learn new technology quickly

Key Requirements

  • 2+ years of customer service experience
  • Experience achieving personal and team sales quotas
  • Proficiency in MS Office programs
  • Experience with Salesforce.com or similar CRM systems

Work Rights

Not specified

Tailored Resume

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