Responsibilities including but not limited to: Assist the management with daily operational matters Motivate team members and maintain a high level of team cohesiveness Ensure staff adhere to company SOP Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc. Plan routine cleaning of the outlet Routine inventory stock checking Maintain Food Hygiene and Safety Standards Execution of maintenance schedule for equipment and perform routine inspections Able to resolve any service disruptions or customer complaints Able to demonstrate excellent communication and interpersonal skills Responsible for the preparation work of outlet opening and closing during operation hours Requirements: A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent At least a Certificate in Food & Beverage service Great communication skills Able to commit shift work, weekends and public holidays