Asesor De Servicio Al Cliente - Mercado Español - Sm01

Concentrix

Sant Cugat del Vallés, Spain
Base: 18,000 euros gross; bonus: up to 1,000 euros...
Native level spanish language proficiency
Multi-channel communication skills
Office software proficiency
This role involves attending to incoming requests via phone, chat, and email while managing multiple channels simultaneously

Job Summary

  • This role involves attending to incoming requests via phone, chat, and email while managing multiple channels simultaneously.
  • The company offers a competitive salary of 18,000 euros plus up to 1,000 euros in annual bonuses along with comprehensive training.
  • Employees will work in an excellent office location in Sant Cugat del Vallés with rotating shifts including weekends.

Matching Summary

Match Score: 85

This role involves attending to incoming requests via phone, chat, and email while managing multiple channels simultaneously.

Salary

Base: 18,000 euros gross; Bonus: Up to 1,000 euros gross annually; Benefits: Full training, professional development courses, referral bonus

Skills & Requirements

Must-have

  • Native level Spanish language proficiency
  • Multi-channel communication skills
  • Office software proficiency
  • Proactive problem-solving attitude
  • Team collaboration capabilities

Nice-to-have

  • Previous customer service experience
  • VIP credit management knowledge
  • Interest in sports industry
  • Willingness to learn new tools
  • Commitment to customer satisfaction

Key Requirements

  • Native Spanish speaker required
  • Full-time availability for rotating shifts
  • No specific degree or certification mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter