Membership And Food & Beverage Reservations Manager / Assistant Membership And Food & Beverage Reservations Manager
Four Seasons Hotels & Resorts
Hangzhou, China
Competitive salary; not specified; benefits includ...
Full-time
Minimum five years administrative experience
Mandarin speaking proficiency required
Knowledge of f&b operations and cost control
Four Seasons Hotels & Resorts is seeking a Membership and Food & Beverage Reservations Manager or Assistant Manager for their Hangzhou location. The role involves managing reservations and maximizing revenue while ensuring exceptional guest experiences in line with the company's luxury standards
Job Summary
The role is responsible for the overall management of the Membership and Food & Beverage reservation department to achieve maximum revenue.
Four Seasons Hotel Hangzhou at West Lake offers a tranquil enclave with exquisite gardens and personalized hospitality in a five-star setting.
Employees receive competitive salary, excellent training opportunities, complimentary accommodation at other Four Seasons properties, and employee meals.
Matching Summary
Match Score: 85
Four Seasons Hotels & Resorts is seeking a Membership and Food & Beverage Reservations Manager or Assistant Manager for their Hangzhou location. The role involves managing reservations and maximizing revenue while ensuring exceptional guest experiences in line with the company's luxury standards.
Salary
Competitive Salary; Not specified; Benefits include complimentary accommodation, dry cleaning, meals, and awards
Skills & Requirements
Must-have
Minimum five years administrative experience
Mandarin speaking proficiency required
Knowledge of F&B operations and cost control
Proficiency in Word Excel and PowerPoint
Ability to work flexible shifts including weekends
Nice-to-have
Passion for genuine hospitality service
Strong leadership and interpersonal skills
Proactive approach to guest needs
Team player with fair and responsible attitude
Experience in luxury hotel environment
Key Requirements
5+ years administrative experience in hospitality or restaurant field
Fluency in Mandarin language required
Working knowledge of computer software (Word, Excel, PowerPoint)
Understanding of statutory legislation and safety regulations