The Cluster Director of Sales & Marketing provides strategic direction across Fairmont Hotels & Resorts properties in Kenya, specifically Fairmont The Norfolk and Fairmont Mara Safari Club
Job Summary
The Cluster Director of Sales & Marketing provides strategic direction across Fairmont Hotels & Resorts properties in Kenya, specifically Fairmont The Norfolk and Fairmont Mara Safari Club.
This role is responsible for driving integrated sales, marketing, revenue, and public relations strategies to maximize performance, market share, and guest satisfaction.
The successful candidate will lead, mentor, and develop a high-performing cluster sales and marketing team while fostering a culture of accountability and engagement.
Matching Summary
The Cluster Director of Sales & Marketing provides strategic direction across Fairmont Hotels & Resorts properties in Kenya, specifically Fairmont The Norfolk and Fairmont Mara Safari Club.
Skills & Requirements
Must-have
5-7 years senior commercial leadership experience
Luxury hospitality sales and marketing expertise
Integrated revenue and brand strategy execution
Multi-property cluster management capability
Strong negotiation and executive presentation skills
Nice-to-have
Collaborative leadership style with team development focus
Experience in sustainability and heritage preservation
Track record of closing high-value deals
Ability to interpret data for forecasting
Cultural awareness of Nairobi market dynamics
Key Requirements
Degree in Business or Hospitality Management
Minimum 5-7 years senior commercial leadership experience