Ing Service Desk-1

Ikusi

Monterrey, MX
Not specified; benefits include 100% imss cotizati...
Ticket opening for client failures
Change request processing
Organizational client support
The primary objective of this role is to open tickets for client failures or changes within the organization

Job Summary

  • The primary objective of this role is to open tickets for client failures or changes within the organization.
  • The company offers a comprehensive benefits package including 100% IMSS cotization, profit sharing, and 15 days of Christmas bonus.
  • Ikusi provides an inclusive recruitment process with no discrimination based on race, gender, religion, or other protected characteristics.

Matching Summary

Match Score: 75

The primary objective of this role is to open tickets for client failures or changes within the organization.

Salary

Not specified; Benefits include 100% IMSS cotization; Profit sharing based on results

Skills & Requirements

Must-have

  • Ticket opening for client failures
  • Change request processing
  • Organizational client support

Nice-to-have

  • Collaborative digital tools usage
  • Continuous health and wellness programs
  • Professional development opportunities

Key Requirements

  • Education level not specified in text
  • Experience requirements not specified in text
  • Location: Monterrey, Mexico

Work Rights

Not specified

Tailored Resume

Cover Letter