Fraud Activity Agent (italian-speaking) - Hybrid Bm01

Concentrix

Barcelona, Spain
Base: 20,000 euros grosspyear; bonus: up to 2,400 ...
Hybrid
Proficient or bilingual in italian
Advanced english language skills
Experience with crm and parcel tracking tools
You will initiate investigations on suspicious fraud cases using internal tools and defined macros

Job Summary

  • You will initiate investigations on suspicious fraud cases using internal tools and defined macros.
  • The role offers full paid training about the company and the project you will be working on.
  • Employees receive a permanent contract with a salary of 20000 euros gross/year plus up to 2400 euros in bonus.

Matching Summary

Match Score: 85

You will initiate investigations on suspicious fraud cases using internal tools and defined macros.

Salary

Base: 20000 euros gross/year; Bonus: up to 2400 euros gross/year; Benefits: Full paid training, career development program

Skills & Requirements

Must-have

  • Proficient or bilingual in Italian
  • Advanced English language skills
  • Experience with CRM and parcel tracking tools
  • OS-level proficiency in iOS, Android, Windows

Nice-to-have

  • Strong interpersonal and empathy skills
  • Ability to de-escalate conflict situations
  • Proactive identification of improvement initiatives
  • Root-cause analysis capabilities

Key Requirements

  • Bilingual in Italian and advanced in English
  • Skilled in troubleshooting complex non-standard issues
  • Access to extended tools and operational systems

Work Rights

Not specified

Tailored Resume

Cover Letter