Job Description Responsible for processing of customer enquiry through emails and phone calls Liaise with customers on their service enquires Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them Able to generate sales from customers enquires Liaise with customers on fulfilment discrepancies Ensure effective customer service by coordinating service requirements of the customer with other department as necessary Proper planning on allocation of service engineer for job assigned Handling Purchasing matter as per customer enquires Ensure assigned vessels are monitored constantly Job Requirements Diploma or Bachelor’s Degree in Business, Logistics, or a related field. Minimum 2-3 years working experience and knowledge of maritime industry and logistics will be an added advantage.