Royal Service Agent (saudi National)

Hotel Chadstone Melbourne MGallery

Riyadh, Saudi Arabia
On-site
Saudi national citizenship required
English written and verbal communication
Secondary education or hotel management qualification
The role involves processing incoming and outgoing calls accurately while ensuring smooth internal telecommunication as per Sofitel Standards

Job Summary

  • The role involves processing incoming and outgoing calls accurately while ensuring smooth internal telecommunication as per Sofitel Standards.
  • Candidates must be Saudi Nationals with strong English communication skills to provide personalized five-star guest experiences.
  • The position requires flexibility to rotate within different sub-sections of the Front Office Department and coordinate with all hotel departments.

Matching Summary

The role involves processing incoming and outgoing calls accurately while ensuring smooth internal telecommunication as per Sofitel Standards.

Skills & Requirements

Must-have

  • Saudi National citizenship required
  • English written and verbal communication
  • Secondary education or Hotel Management qualification
  • Guest service and telephone etiquette
  • Internal telecommunication coordination

Nice-to-have

  • Multi-cultural environment experience
  • Ability to handle difficult guests calmly
  • Teamwork and cohesion skills
  • Flexibility to rotate within Front Office
  • Knowledge of local telephone listings

Key Requirements

  • Saudi National status mandatory
  • Secondary Education or Hotel Management qualification
  • Proficiency in English language

Work Rights

Must have Saudi Arabian citizenship

Tailored Resume

Cover Letter