Job SummaryWe are seeking a technically skilled and solution-oriented AI & CRM Systems Specialist to support the optimization of sales operations and client management processes. This role focuses on building AI-assisted evaluation tools, maintaining CRM systems, and driving automation across client lifecycle workflows to improve efficiency and scalability. Key Responsibilities1. AI-Assisted Client Evaluation SystemDesign and implement AI-driven tools to support client assessment and qualification Build structured evaluation models to enhance front-end sales efficiency Continuously optimize AI workflows to improve accuracy and usability 2. CRM System Management & MaintenanceManage and maintain the company’s CRM system, ensuring data accuracy and integrity Perform regular updates, data cleaning, and system optimization Support internal teams in CRM usage, troubleshooting, and best practices 3. Process Automation & Workflow OptimizationDevelop and implement automation tools for client follow-ups, document management, and task tracking Streamline internal workflows across sales, consulting, and documentation teams Integrate AI and digital tools to improve operational efficiency and reduce manual workload 4. Data Monitoring & Performance SupportMonitor system performance and generate reports on operational efficiency Analyze user behavior and workflow data to identify optimization opportunities Collaborate with management to enhance system-driven decision-making RequirementsBachelor’s degree or above in Computer Science, Information Systems, Data Science, or related fields 1–4 years of experience in CRM systems, automation tools, or AI-related roles Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar systems) Experience with automation tools (e.g., Zapier, Make, or similar workflow platforms) Basic understanding of AI tools (e.g., ChatGPT, prompt engineering, AI workflows) Strong analytical thinking and problem-solving skills Ability to work cross-func