Analyst- Beaker

Nordic Nannies

Madison, WI, US
Certification in relevant ehr application module
Perform basic troubleshooting for ehr applications
Translate customer needs into requirement specifications
The Analyst – Managed Services provides EHR design, build, testing, and troubleshooting services for Nordic clients

Job Summary

  • The Analyst – Managed Services provides EHR design, build, testing, and troubleshooting services for Nordic clients.
  • Candidates must demonstrate the ability to apply problem-solving skills and possess excellent written and verbal communication abilities.
  • The role requires adapting focus under guidance to deliver on priorities while managing multiple clients and projects simultaneously.

Matching Summary

The Analyst – Managed Services provides EHR design, build, testing, and troubleshooting services for Nordic clients.

Skills & Requirements

Must-have

  • Certification in relevant EHR application module
  • Perform basic troubleshooting for EHR applications
  • Translate customer needs into requirement specifications
  • Monitor issue queues and triage urgency
  • Build and configure EHR applications

Nice-to-have

  • Customer service experience in Healthcare IT
  • Knowledge of ITIL processes
  • Ability to advocate for process improvements
  • Comfortable working independently and in a team
  • Willingness to lead improvement efforts

Key Requirements

  • Post-secondary education or equivalent experience required
  • Certification in relevant EHR application(s) required within 4 months
  • Proficient with Microsoft Office applications
  • Ability to travel up to 10%
  • Must be able to work on-call rotations including nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter