Service Operations Coordinator

KONE Elevators Pty Ltd

Boston, MA, US
Base: $63,000.00 – $82,740.00; bonus: 5% target in...
100% onsite
2+ years customer service experience
Proficient in microsoft excel and word
Ability to multitask in fast-paced environment
The role supports the Service Business tendered repair process by booking orders in SAP and coordinating with customers and operations teams

Job Summary

  • The role supports the Service Business tendered repair process by booking orders in SAP and coordinating with customers and operations teams.
  • KONE is a global leader in elevators and escalators committed to improving urban life through safe and reliable solutions.
  • Employees receive competitive benefits including medical insurance, 401k matching, and opportunities for career growth.

Matching Summary

The role supports the Service Business tendered repair process by booking orders in SAP and coordinating with customers and operations teams.

Salary

Base: $63,000.00 – $82,740.00; Bonus: 5% Target Incentive; Benefits: Medical, Dental, Vision, 401k Match

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Proficient in Microsoft Excel and Word
  • Ability to multitask in fast-paced environment

Nice-to-have

  • Passion for quality and results
  • Commitment to safety culture
  • Collaborative team player

Key Requirements

  • High School education or equivalent
  • 2+ years progressive customer service experience

Work Rights

Not specified

Tailored Resume

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