Patient Service Representative (psr) -maternal & Fetal Medicine -part Time- 32hrs A Week (park Ridge)
Advocate Aurora Health
Park Ridge, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Part-time onsite (32 hours/week)
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
Advocate Aurora Health is seeking a part-time Patient Service Representative for their Maternal and Fetal Medicine department in Park Ridge, IL. The role involves providing high-quality customer service, scheduling appointments, and managing patient inquiries in a fast-paced environment
Job Summary
The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments in a Maternal and Fetal Medicine setting.
Employees are responsible for managing multiple incoming telephone lines, distributing communications, and resolving patient queries regarding billing, referrals, and test results.
Advocate Health offers a comprehensive suite of benefits including health and welfare coverage, retirement plans with employer match, and educational assistance programs.
Matching Summary
Match Score: 85
Advocate Aurora Health is seeking a part-time Patient Service Representative for their Maternal and Fetal Medicine department in Park Ridge, IL. The role involves providing high-quality customer service, scheduling appointments, and managing patient inquiries in a fast-paced environment.
Salary
Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match
Skills & Requirements
Must-have
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
CRT/PC experience in customer service
Ability to lift up to 35 pounds
Nice-to-have
Working knowledge of eClinicalWorks system
Strong communication skills
Problem-solving for billing issues
Key Requirements
High school diploma or equivalent
One to two years related customer service experience