Not specified; salary pyckaging up to $15,900 pre-...
On-site
Senior or 3rd-level technical support experience
Complex infrastructure and application troubleshooting
Multi-site operations support experience
The role provides senior technical leadership as the primary escalation point for complex, high-impact technology issues across Epworth HealthCare sites
Job Summary
The role provides senior technical leadership as the primary escalation point for complex, high-impact technology issues across Epworth HealthCare sites.
Employees benefit from an enhanced Not-for-Profit status allowing salary packaging up to $15,900 pre-tax annually and access to a large educational scholarship program.
The position requires maintaining expertise across infrastructure, applications, networks, and integrated clinical systems to ensure safe, uninterrupted patient care.
Matching Summary
The role provides senior technical leadership as the primary escalation point for complex, high-impact technology issues across Epworth HealthCare sites.
Salary
Not specified; Salary packaging up to $15,900 pre-tax available; Educational scholarships and reduced health costs included
Skills & Requirements
Must-have
Senior or 3rd-level technical support experience
Complex infrastructure and application troubleshooting
Multi-site operations support experience
Vendor and third-party team collaboration
System maintenance patching and upgrades
Technical documentation and runbook development
Nice-to-have
Mentoring Level 1/2 support teams
Experience with InTune SCCM AutoPilot
Proactive health checks and automation
Continuous improvement initiatives
ITIL Intermediate or Practitioner certification
Key Requirements
Tertiary qualification in IT or Computer Science
Relevant industry certifications (Microsoft, VMware, Cisco)