Application Support Analyst

Nasdaq

Taguig, Philippines
Hybrid
Bachelor's degree in computer science or related field
Experience with jira, confluence, svn, and putty
Ability to work 24/7 shifts including emergency support
You will be part of a global service desk team providing 24/7 standard and emergency support for Nasdaq Market Technology products

Job Summary

  • You will be part of a global service desk team providing 24/7 standard and emergency support for Nasdaq Market Technology products.
  • The role involves handling global user inquiries, resolving operational and technical issues, and collaborating with client tech teams.
  • Nasdaq offers an autonomous, fast-paced work environment with opportunities for career growth and a commitment to inclusive prosperity.

Matching Summary

Match Score: 85

You will be part of a global service desk team providing 24/7 standard and emergency support for Nasdaq Market Technology products.

Skills & Requirements

Must-have

  • Bachelor's degree in Computer Science or related field
  • Experience with JIRA, Confluence, SVN, and Putty
  • Ability to work 24/7 shifts including emergency support
  • Strong problem-solving and critical thinking skills
  • Excellent verbal and written communication abilities

Nice-to-have

  • Understanding of financial markets and trading concepts
  • Prior experience in technical helpdesk support roles
  • ITIL and Six Sigma certifications
  • Basic data analysis skills
  • Self-learner with natural curiosity

Key Requirements

  • Bachelor's Degree in Computer Science or equivalent experience
  • Minimum 4 years experience in Data Center or Trading Operations for non-degree holders
  • New graduates with internship experience are considered
  • Amenability to shifting schedules for 24/7 operations

Work Rights

Not specified

Tailored Resume

Cover Letter