Host/Hostess (Hotel F&B)

SSG HOTELS PTE. LTD.

D08 Little India, 222 SYED ALWI ROAD 207781
Sgd 2,500 - 3,800 / monthly pm
On-site
Customer service skills
Listening skills
Water
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Restaurants & Bars: · Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve) · Whiskey Library & Jazz Club (The Vagabond Club) · GupShup (The Serangoon House) Garcha Group Benefits: - As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. - As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) - 2 nights yearly staycation in any of the Garcha Group hotels in Singapore. - 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Meet and greet all guests, and potential guests, at the front of the Restaurant Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy Take telephone bookings and document in the Reservation book according to restaurant standards Ensure guest Database are updated effectively and reach out the guest for any new promotions Maintain detailed knowledge of menu, including daily specials Enforces staff motivation and team building Ensure tables are cleared quietly and efficiently Follow up and respond timely to the guest reservation and respond to every inquiry and feedback from the guest within 24 hours Adhere to local regulations concerning health, safety, or other

Job Summary

  • (see attached for full Marriott benefits) - 2 nights yearly staycation in any of the Garcha Group hotels in Singapore
  • To provide an appropriate welcome at the restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills
  • Any other duties/tasks as requested by management

Matching Summary

Match Score: 85

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Restaurants & Bars: · Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve) · Whiskey Library & Jazz Club (The Vagabond Club) · GupShup (The Serangoon House) Garcha Group Benefits: - As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. - As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) - 2 nights yearly staycation in any of the Garcha Group hotels in Singapore. - 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Meet and greet all guests, and potential guests, at the front of the Restaurant Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy Take telephone bookings and document in the Reservation book according to restaurant standards Ensure guest Database are updated effectively and reach out the guest for any new promotions Maintain detailed knowledge of menu, including daily specials Enforces staff motivation and team building Ensure tables are cleared quietly and efficiently Follow up and respond timely to the guest reservation and respond to every inquiry and feedback from the guest within 24 hours Adhere to local regulations concerning health, safety, or other

Salary

SGD 2,500 - 3,800 / Monthly

Skills & Requirements

Must-have

  • Customer Service Skills
  • Listening Skills
  • Water
  • Restaurants
  • Currency

Nice-to-have

  • Sanitation
  • Fine Dining
  • Approachable
  • Good Communication Skills
  • Attention To Detail
  • Networking
  • Wine
  • Team Building
  • Customer Satisfaction
  • Articulate
  • Microsoft Word
  • Customer Service
  • Health Insurance
  • Food Service
  • Hospitality

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter