Customer Service Representative (french-speaking) - Cash App Services

Concentrix

Lisbon, Portugal
Competitive salary; performance bonus available; f...
Fluent french oral and written skills
English fluency at c1 level
Experience with mobile apps and digital payments
This role involves providing assistance through phone, email, chat, or social media platforms to resolve app-related technical issues

Job Summary

  • This role involves providing assistance through phone, email, chat, or social media platforms to resolve app-related technical issues.
  • The company offers full paid training, cutting-edge technologies, and extensive career development programs with over 80% of managers promoted from within.
  • Employees work on-site in Lisbon, Portugal, with indefinite contracts, competitive salaries, performance bonuses, and referral opportunities.

Matching Summary

Match Score: 85

This role involves providing assistance through phone, email, chat, or social media platforms to resolve app-related technical issues.

Salary

Competitive salary; Performance bonus available; Full paid training included

Skills & Requirements

Must-have

  • Fluent French oral and written skills
  • English fluency at C1 level
  • Experience with mobile apps and digital payments
  • Strong analytical and troubleshooting abilities

Nice-to-have

  • Previous call center or support experience
  • Empathetic and professional communication style
  • Interest in career growth and development

Key Requirements

  • High level of French language proficiency
  • C1 English fluency required
  • Legal authorization to work in Portugal

Work Rights

Must be legally authorized to work in Portugal

Tailored Resume

Cover Letter