The Client Service Officer is responsible and accountable for the day-to-day activities of the office, ensuring that administrative and reception services are provided to residents, visitors and staff
Job Summary
The Client Service Officer is responsible and accountable for the day-to-day activities of the office, ensuring that administrative and reception services are provided to residents, visitors and staff.
The incumbent will need to be thoroughly conversant with customer service within an aged care setting and have the capacity to support the Service Manager and staff.
Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
Matching Summary
The Client Service Officer is responsible and accountable for the day-to-day activities of the office, ensuring that administrative and reception services are provided to residents, visitors and staff.
Skills & Requirements
Must-have
day-to-day office activities
highest quality administrative services
optimal efficiency and cost effectiveness
customer service in aged care
support Service Manager and staff
Nice-to-have
resilient, compassionate, and a whole lot of heart
patient-centred care delivery
flexible and positive approach
nurture friendly, respectful relationships
collaborative team environment
Key Requirements
Current Police Record Check
Working with Children Check
Proof of current influenza vaccination
Other vaccination status consistent with public health orders