This role serves as the primary point of contact for employees and managers across the employee lifecycle within a shared services model
Job Summary
This role serves as the primary point of contact for employees and managers across the employee lifecycle within a shared services model.
The specialist is responsible for executing HR transactions in Workday and managing cases through ServiceNow to ensure timely and compliant service delivery.
Candidates must possess strong attention to detail and the ability to manage high-volume transactional work while maintaining data integrity.
Matching Summary
Match Score: 85
This role serves as the primary point of contact for employees and managers across the employee lifecycle within a shared services model.
Skills & Requirements
Must-have
Workday transaction execution
ServiceNow case management
High-volume HR operations
Employee lifecycle support
SLA-driven service delivery
Nice-to-have
Continuous improvement mindset
Self-service adoption promotion
Process documentation development
UAT testing participation
Strong Excel pivot table skills
Key Requirements
Bachelor's degree in HR or Business Administration
4+ years of experience in HR operations or shared services