Customer Representative (dutch - Speaking) - On-site Lp02

Concentrix

Barcelona, Spain
Base: 23,280 euros grosspyear; bonus: up to 1,200 ...
Proficient or bilingual in dutch
Advanced level english proficiency
Ability to listen and understand customer needs
This role involves taking incoming customer contacts via telephone, email, and chat to solve user demands and provide resolutions within SLA

Job Summary

  • This role involves taking incoming customer contacts via telephone, email, and chat to solve user demands and provide resolutions within SLA.
  • The company offers a full-time schedule of 39 hours per week with a salary of 23,280 euros gross per year plus up to 1,200 euros in bonus.
  • Employees receive full paid training on the company and project, along with career development programs and specialized courses.

Matching Summary

Match Score: 85

This role involves taking incoming customer contacts via telephone, email, and chat to solve user demands and provide resolutions within SLA.

Salary

Base: 23,280 euros gross/year; Bonus: Up to 1,200 euros gross/year; Benefits: Full paid training, referral bonuses, career development programs

Skills & Requirements

Must-have

  • Proficient or bilingual in Dutch
  • Advanced level English proficiency
  • Ability to listen and understand customer needs
  • Ownership of call resolution or escalation
  • Experience with telephone and email support

Nice-to-have

  • Working knowledge of Windows and MS Office
  • Interest in automotive industry technology
  • Curious and willing to learn attitude
  • Diverse background experience

Key Requirements

  • Bilingual in Dutch required
  • Advanced English level required
  • On-site work in Barcelona or Valencia

Work Rights

Not specified

Tailored Resume

Cover Letter