Complaint Handling Specialist With Turkish

Alcon

Warszawa, Poland
Hybrid
Complaint processing for alcon devices
Technical product complaints
Adverse event reporting
At Alcon, we're passionate about enhancing sight and helping people see brilliantly

Job Summary

  • At Alcon, we're passionate about enhancing sight and helping people see brilliantly.
  • This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality.
  • Opportunity to work on best in class Organization among Medical Devices/Equipment sector.

Matching Summary

At Alcon, we're passionate about enhancing sight and helping people see brilliantly.

Skills & Requirements

Must-have

  • Complaint processing for Alcon devices
  • Technical product complaints
  • Adverse event reporting
  • Customer communication and follow-up
  • Compliance with regulations and directives
  • Data entry into safety systems

Nice-to-have

  • Enhancing sight and helping people see brilliantly
  • Fostering an inclusive culture
  • Agile and high-paced environment
  • Simplification and ownership culture

Key Requirements

  • 1 year of experience in Customer service
  • Higher education completed
  • Proficiency in English and Turkish
  • Computer literacy with standard software platforms

Work Rights

Not specified

Tailored Resume

Cover Letter