It command Centre Officer

State Street

Quincy, MA, USA
Base: $70,000 - $118,750; bonus/equity: not specif...
It service management knowledge
Hands-on experience with itsm tools
Major incident management expertise
The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents

Job Summary

  • The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents.
  • Success in this position demands rapid decision-making and effective communication with cross-functional teams.
  • Employees are eligible to participate in State Street’s comprehensive benefits program, which includes a retirement savings plan and insurance coverage.

Matching Summary

The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents.

Salary

Base: $70,000 - $118,750; Bonus/Equity: Not specified; Benefits: Comprehensive benefits program

Skills & Requirements

Must-have

  • IT Service Management knowledge
  • hands-on experience with ITSM tools
  • major incident management expertise

Nice-to-have

  • strong communication skills
  • proven analytical and problem-solving skills
  • ability to work under pressure

Key Requirements

  • Bachelor’s degree in Computer Science
  • strong ITSM knowledge and experience
  • proven experience managing major incidents

Work Rights

Not specified

Tailored Resume

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