Home & Business Solutions Consultant About Us Innovative Projector is a growing Singapore-based company specializing in projectors, home entertainment setups, meeting room solutions, and immersive viewing experiences. We help customers improve their homes, entertainment spaces, offices, and presentation environments through personalized recommendations and great customer experience. Our business combines showroom consultation, ecommerce, digital sales, and corporate solutions. We are looking for a friendly, proactive, and customer-oriented team member to support sales growth across showroom, online, ecommerce, and corporate channels. This role is suitable for someone who enjoys: - helping customers improve their spaces and experiences - lifestyle and home improvement products - customer engagement and relationship building - ecommerce and digital business - modern retail and sales environments Responsibilities Customer Engagement & Sales - Reply to customer inquiries across WhatsApp, website chat, Shopee, Lazada, TikTok Shop, and social media - Recommend suitable solutions for home entertainment, gaming, office meetings, education, and business use - Follow up on leads, quotations, and customer inquiries - Coordinate showroom appointments and customer demos - Build strong customer relationships and improve customer experience - Recommend suitable accessories, screens, mounts, and bundled solutions when relevant --- Showroom & Walk-In Support - Attend to showroom walk-in customers professionally - Conduct simple product demonstrations and consultations - Maintain a welcoming and organized showroom environment - Help customers understand suitable setups based on their lifestyle, home, or business needs --- Ecommerce & Marketplace Support - Manage and optimize product listings across ecommerce platforms - Update pricing, promotions, and product information - Monitor marketplace trends and competitor activity - Support ecommerce campaigns and promotional activities ---