It Support Analyst

Northmark Strategies

London, United Kingdom
Fully remote
1-3 years endpoint support experience
Direct microsoft 365 and azure ad knowledge
Active directory and machine access management
NorthMark Strategies is a multi-strategy investment advisory firm seeking an IT Support Analyst to ensure operational excellence through technology

Job Summary

  • NorthMark Strategies is a multi-strategy investment advisory firm seeking an IT Support Analyst to ensure operational excellence through technology.
  • The role involves providing Tier 1 and occasional Tier 2 end-user support for office devices while maintaining strict service levels.
  • Candidates will benefit from comprehensive health coverage, a generous 9% non-contributory pension scheme, and various wellbeing perks.

Matching Summary

NorthMark Strategies is a multi-strategy investment advisory firm seeking an IT Support Analyst to ensure operational excellence through technology.

Skills & Requirements

Must-have

  • 1-3 years endpoint support experience
  • Direct Microsoft 365 and Azure AD knowledge
  • Active Directory and machine access management
  • Ticketing system incident tracking
  • Physical workstation setup and configuration

Nice-to-have

  • Passion for customer service and problem solving
  • Intellectual curiosity in IT concepts
  • Experience with PowerShell scripting
  • Familiarity with video conferencing solutions
  • Mobile Device Management (MDM) expertise

Key Requirements

  • 1-3 years of similar position experience
  • Understanding of ITIL processes preferred
  • Knowledge of Software Development Lifecycle (SDLC)

Work Rights

Not specified

Tailored Resume

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