Hotel Operations Manager

SSG HOTELS PTE. LTD.

D08 Little India, 222 SYED ALWI ROAD 207781
Sgd 4,500 - 7,000 / monthly pm
On-site
Front office
Forecasting
Budgets
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Restaurants & Bars: · Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve) · Whiskey Library & Jazz Club (The Vagabond Club) · GupShup (The Serangoon House) Garcha Group Benefits: - As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. - As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) - 2 nights yearly staycation in any of the Garcha Group hotels in Singapore. - 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. CORE WORK ACTIVITIES Supporting Operations Team • Ensures that goals are being translated to the team as they relate to guest tracking and productivity. • Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths. • Assists in ensuring that the team has the capabili

Job Summary

  • (see attached for full Marriott benefits) - 2 nights yearly staycation in any of the Garcha Group hotels in Singapore
  • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
  • Ensures that standards and procedures are being followed

Matching Summary

Match Score: 85

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Restaurants & Bars: · Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve) · Whiskey Library & Jazz Club (The Vagabond Club) · GupShup (The Serangoon House) Garcha Group Benefits: - As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. - As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits) - 2 nights yearly staycation in any of the Garcha Group hotels in Singapore. - 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Responsibilities include but are not limited to: Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. CORE WORK ACTIVITIES Supporting Operations Team • Ensures that goals are being translated to the team as they relate to guest tracking and productivity. • Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths. • Assists in ensuring that the team has the capabili

Salary

SGD 4,500 - 7,000 / Monthly

Skills & Requirements

Must-have

  • Front Office
  • Forecasting
  • Budgets
  • Leadership
  • Microsoft Office

Nice-to-have

  • Microsoft Excel
  • Restaurants
  • Housekeeping
  • Approval Process
  • Interpersonal Skills
  • Inventory
  • Property
  • Project Management
  • Financial Statements
  • Human Resources
  • Customer Service
  • Health Insurance
  • Audit
  • Hospitality

Key Requirements

  • Minimum 5 years experience

Work Rights

Tailored Resume

Cover Letter