Customer Service Call Center Representative

Driveway Finance Corporation

Tigard, OR, United States
Base: $20ph; bonus/equity: not specified; benefits...
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Handle inbound customer calls
Accurate data capture
Monitor customer account details
** Driveway Finance Corporation is seeking a Customer Service Call Center Representative in Tigard, OR, to handle inbound customer calls and provide excellent service within a supportive team environment. The ideal candidate should possess strong customer service skills and attention to detail, while the role offers competitive pay and comprehensive benefits. **

Job Summary

  • Handle inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Monitor customer account details for non-payments, declined payments, delayed payments and other irregularities and prepare documents as needed to fulfill customer requests.
  • The company offers best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 75

** Driveway Finance Corporation is seeking a Customer Service Call Center Representative in Tigard, OR, to handle inbound customer calls and provide excellent service within a supportive team environment. The ideal candidate should possess strong customer service skills and attention to detail, while the role offers competitive pay and comprehensive benefits. **

Salary

Base: $20/hour; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Handle inbound customer calls
  • Accurate data capture
  • Monitor customer account details
  • Provide courteous customer service
  • Excellent communication skills

Nice-to-have

  • Adapt to change
  • Focus on results
  • Desire to keep learning
  • Stay positive

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • PC skills including MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter