This role is responsible for developing customer relationships that promote retention and loyalty while ensuring customers achieve their expected business outcomes
Job Summary
This role is responsible for developing customer relationships that promote retention and loyalty while ensuring customers achieve their expected business outcomes.
The position requires managing contract renewals, coordinating with Area Sales teams, and resolving customer challenges by leveraging resources across the company.
Candidates must be fluent in both Spanish and English and be willing to work a permanent night shift schedule at the Pasig City location.
Matching Summary
Match Score: 75
This role is responsible for developing customer relationships that promote retention and loyalty while ensuring customers achieve their expected business outcomes.
Skills & Requirements
Must-have
Fluent in Spanish and English
2 years experience in sales support
Open to permanent night shift schedule
Proficient in MS Office programs
Account management execution skills
Nice-to-have
Experience with CRM systems like Salesforce
Background in upselling or sales
Supply chain or ocean carrier industry knowledge
Ability to drive commercial actions
Strong role-model for team standards
Key Requirements
Bachelor's Degree preferred or college undergraduate
Minimum 2 years of experience in Sales Support/Customer Service