Job Summary

• The role ensures the highest level of hospitality and brand standards are delivered through seamless coordination and administrative duties, acting as the epicenter of the department for a seamless guest experience.
• Responsibilities include managing guest experience from pre-arrival to post-departure, personalizing interactions, and orchestrating unique Raffles experiences through intuitive anticipation of guest needs.
• The company offers excellent benefits including medical, dental, vision, and life insurance, personalized development opportunities, and the ability to make a difference through Corporate Social Responsibility activities.

Matching Summary

Salary

$25.20 during 90 day probationary period; $28.00 upon successful completion of probationary period; Benefits: Medical, dental, vision, life insurance

Skills & Requirements

Key Requirements

• Previous experience in front office, concierge, guest experience preferred
• Strong organizational skills
• Excellent communication skills (written and verbal)
• Strong interpersonal skills
• Working knowledge of Property Management System, MS Office Suite
• Prior knowledge of Opera, Alice, HotSoS preferred

Work Rights