Sr Patient Access Rep - Registration - Full Time - Slidell Memorial Hospital East & Imaging Center
Ochsner Health
Slidell, Louisiana, United States
Not specified; not specified; not specified
Fully remote
3 years direct healthcare experience
High school diploma or equivalent
Proficiency with windows applications
This role provides excellent customer service to patients and guests while effectively communicating throughout their medical experience
Job Summary
This role provides excellent customer service to patients and guests while effectively communicating throughout their medical experience.
The incumbent is responsible for explaining insurance benefits, collecting co-pays and deductibles, and resolving complaints regarding registration or scheduling.
Ochsner Health values dedicated employees who serve, heal, lead, educate, and innovate to make a difference in patient care.
Matching Summary
This role provides excellent customer service to patients and guests while effectively communicating throughout their medical experience.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
3 years direct healthcare experience
High school diploma or equivalent
Proficiency with Windows applications
Strong verbal and written communication skills
Data entry and retrieval dexterity
Nice-to-have
Associates degree preferred
CHAM or CHAA certification
Medical Assistant certification
Experience in revenue cycle management
Team productivity monitoring skills
Key Requirements
3 years direct experience in hospital or clinic environment
High School diploma or equivalent required
Certification in Healthcare Access Manager (CHAM) preferred
Certification in Healthcare Access Associate (CHAA) preferred