Investigation Specialist, SEPO

Amazon

Gdańsk, Poland
Base: pln 4,808.33 monthly; bonus/equity: performa...
Remote
Research and evaluate seller transaction facts
Document actions with detailed annotations
Communicate with customers via phone or email
This role is part of the Seller Experience Protection Operations team dedicated to eliminating online e-commerce risk

Job Summary

  • This role is part of the Seller Experience Protection Operations team dedicated to eliminating online e-commerce risk.
  • The position involves investigating transactions, identifying policy violations, and ensuring marketplace standards are enforced globally.
  • Candidates must be available for a mandatory 2-month onsite training in Gdańsk before starting the remote role.

Matching Summary

This role is part of the Seller Experience Protection Operations team dedicated to eliminating online e-commerce risk.

Salary

Base: PLN 4,808.33 monthly; Bonus/Equity: Performance bonuses may apply; Benefits: Pension, health insurance, MultiSport card, EDC/Extras

Skills & Requirements

Must-have

  • Research and evaluate seller transaction facts
  • Document actions with detailed annotations
  • Communicate with customers via phone or email
  • Work rotating shifts including nights and weekends
  • High speed internet 200 Mbps or better required

Nice-to-have

  • Data-driven problem solving skills
  • Cross-functional collaboration experience
  • Ability to meet productivity targets consistently

Key Requirements

  • Minimum base pay PLN 4,808.33 monthly
  • Availability for 2-months onsite training in Gdańsk
  • Reliable home office environment compliant with Amazon policy

Work Rights

Not specified

Tailored Resume

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