Reservations Agent - Full Time

Hotel Chadstone Melbourne MGallery

Vancouver, Canada
Base: $33.00 ph; bonus/equity: not specified; bene...
On-site
Previous reservations or front office experience
Strong verbal and written communication skills
Ability to work flexible shifts including weekends
You will be the first point of contact for guests, delivering exceptional service that reflects Forbes Five-Star standards

Job Summary

  • You will be the first point of contact for guests, delivering exceptional service that reflects Forbes Five-Star standards.
  • The role offers a competitive rate of $33.00 per hour along with extensive benefits including health insurance and a company-matched pension plan.
  • Candidates must be legally eligible to work in Canada as the hotel is unable to assist with work authorization.

Matching Summary

You will be the first point of contact for guests, delivering exceptional service that reflects Forbes Five-Star standards.

Salary

Base: $33.00 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life, disability, pension, meal program, transit reimbursement

Skills & Requirements

Must-have

  • Previous reservations or front office experience
  • Strong verbal and written communication skills
  • Ability to work flexible shifts including weekends
  • Experience with Opera Cloud or similar systems
  • Excellent attention to detail and organizational skills

Nice-to-have

  • Luxury hotel environment experience
  • Guest-focused mindset
  • Problem-solving skills
  • Collaborative team player
  • Interest in sustainability initiatives

Key Requirements

  • Must be legally eligible to work in Canada
  • Previous experience in reservations or customer service
  • Ability to work weekends and holidays

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter