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Ticketmaster LLC is seeking a Systems Supervisor in Zapopan, Jalisco, responsible for coordinating critical systems operations and managing a technical support team to ensure seamless event experiences. The role requires strong technical expertise, leadership skills, and a passion for live entertainment.
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Job Summary
This role is responsible for coordinating critical systems like TMWin and Archtics to ensure seamless ticket sales and access control for live events.
The supervisor will lead a technical team in managing incidents, deploying hardware, and maintaining inventory across the Bajío region.
Ticketmaster offers permanent full-time employment with benefits superior to legal requirements and opportunities to work within a global entertainment leader.
Matching Summary
Match Score: 75
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Ticketmaster LLC is seeking a Systems Supervisor in Zapopan, Jalisco, responsible for coordinating critical systems operations and managing a technical support team to ensure seamless event experiences. The role requires strong technical expertise, leadership skills, and a passion for live entertainment.
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Skills & Requirements
Must-have
3+ years managing technical support teams
Experience with Windows and Mac OS systems
Proficiency in CRM tools like Salesforce or Jira
Knowledge of ticketing systems TMWin and Archtics
Advanced Excel and database management skills
Nice-to-have
Intermediate English language proficiency
Ability to work weekends and travel
Strong analytical problem-solving mindset
Budget management and inventory control experience
Passion for the live entertainment industry
Key Requirements
Bachelor's degree in Systems Engineering or related field
Minimum 3 years in technical support team management