Job Responsibilities Drive visitation to our resort and membership sign-ups through delivering excellent customer service standards Assist supervisor in daily operations and during festive or adhoc events Be equipped with the latest product knowledge on all in–house programs, products and services and keep guests updated on the latest changes and development Collaborate with team members from other departments such as Reservations, Transport and F&B to ensure that guests’ requests are handled timely and appropriately Support cross-functional projects including administrative support and liaising with other business units where needed Job Requirements Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age Degree / Diploma in Business or related field with proficiency in Microsoft Office applications Willing to work rotating shifts, including weekends and public holidays