Full - Time Customer Service Coordinator

HomeGoods At TJX Companies

Lancaster, PA, USA
Base: $14.00 to $14.50 ph; bonus/equity: not speci...
Promote highly satisfied customer experience
Drive customer loyalty
Adhere to company policy and procedures
Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty

Job Summary

  • Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty.
  • Trains and mentors all Associates on Policies and Procedures, provides recognition and constructive feedback on cashier performance.
  • Benefits include Associate discount, EAP, 401(k) Associate contributions, and other discounts and insurance options.

Matching Summary

Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty.

Salary

Base: $14.00 to $14.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and potential for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.

Skills & Requirements

Must-have

  • Promote highly satisfied customer experience
  • Drive customer loyalty
  • Adhere to company policy and procedures
  • Maintain cash controls
  • Ensure optimized coverage at frontline

Nice-to-have

  • Embraces diversity
  • Fosters collaboration
  • Prioritizes development
  • Team player
  • Handle confidential information

Key Requirements

  • High School graduate or equivalent degree preferred
  • Available to work flexible schedule
  • Able to train and provide direction to others
  • Previous retail/supervisory experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter