Customer, Order & Technical Support Specialist ( French / English- Speaking) - Medical Equipment

Concentrix

Porto, Portugal
Competitive base salary; + bonuses available; full...
Fluent in french and english c1 level
Technical support for medical devices
Order management and renewals
You will provide technical support and troubleshooting for medical diabetes devices while managing order intake and renewals

Job Summary

  • You will provide technical support and troubleshooting for medical diabetes devices while managing order intake and renewals.
  • The role requires fluency in both French and English to assist customers across European markets via calls, email, chat, and SMS.
  • Concentrix offers competitive salary, a relocation package, full paid training, and significant internal career growth opportunities.

Matching Summary

Match Score: 75

You will provide technical support and troubleshooting for medical diabetes devices while managing order intake and renewals.

Salary

Competitive base salary; Additional bonuses available; Full paid training included

Skills & Requirements

Must-have

  • Fluent in French and English C1 level
  • Technical support for medical devices
  • Order management and renewals
  • Multichannel customer support skills
  • Active listening and empathy

Nice-to-have

  • Background in healthcare or diabetes devices
  • Experience with technical troubleshooting
  • Ability to handle sensitive situations
  • Strong problem-solving abilities
  • Calm under stress and adaptable

Key Requirements

  • Fluent verbal and written French required
  • C1 level English proficiency required
  • Eligibility to work in Portugal required
  • Knowledge of healthcare or diabetes devices preferred

Work Rights

Must be legally authorized to work in Portugal

Tailored Resume

Cover Letter