Principal Technical Lead – AMC & Production Operations

INTELLECT DESIGN ARENA PTE. LTD.

D01 Marina, Raffles Place, People's Park, Cecil, 9 TEMASEK BOULEVARD SUNTEC TOWER TWO 038989
Sgd 9,200 - 9,400 / monthly pm
On-site
MongoDB
Customer experience
High availability
We are seeking an experienced and highly motivated Principal Technical Lead to lead Annual Maintenance Contract (AMC) and Production Operations for our Trade Finance and Supply Chain Finance platforms. The successful candidate will be responsible for ensuring platform stability, operational excellence, production support governance, and continuous improvement of a large-scale financial ecosystem operating in a 24x7 environment. This role requires strong expertise in production operations, incident management, cloud infrastructure, and enterprise financial systems. The ideal candidate should possess deep technical expertise, strong stakeholder management capabilities, and proven experience managing mission-critical banking or FinTech platforms. Key ResponsibilitiesProduction Operations & Service DeliveryLead end-to-end AMC technical delivery and ensure compliance with agreed Service Level Agreements (SLAs). Own production stability and availability for critical Trade Finance and SCF applications. Drive incident management activities including troubleshooting, escalation management, root cause analysis (RCA), and permanent resolution implementation. Lead technical “war room” discussions during major production incidents. Ensure high availability and optimal performance of enterprise platforms and supporting infrastructure. Monitor and maintain production systems built on Java, Spring Boot, Kafka, MQ, Oracle, MongoDB, Redis, and Graph databases. Platform Maintenance & EngineeringManage application maintenance activities across legacy and modern technology stacks. Oversee deployment of hotfixes, patches, security remediation, and incremental releases. Ensure security compliance and vulnerability remediation using tools such as Fortify and SonarQube. Collaborate with development, infrastructure, DevOps, and security teams to improve platform resilience and operational efficiency. Support continuous modernization initiatives within the application ecosystem. Cloud & Infra

Job Summary

  • This role requires strong expertise in production operations, incident management, cloud infrastructure, and enterprise financial systems
  • The ideal candidate should possess deep technical expertise, strong stakeholder management capabilities, and proven experience managing mission-critical banking or FinTech platforms
  • Key Responsibilities Production Operations & Service Delivery Lead end-to-end AMC technical delivery and ensure compliance with agreed Service Level Agreements (SLAs)

Matching Summary

Match Score: 85

We are seeking an experienced and highly motivated Principal Technical Lead to lead Annual Maintenance Contract (AMC) and Production Operations for our Trade Finance and Supply Chain Finance platforms. The successful candidate will be responsible for ensuring platform stability, operational excellence, production support governance, and continuous improvement of a large-scale financial ecosystem operating in a 24x7 environment. This role requires strong expertise in production operations, incident management, cloud infrastructure, and enterprise financial systems. The ideal candidate should possess deep technical expertise, strong stakeholder management capabilities, and proven experience managing mission-critical banking or FinTech platforms. Key ResponsibilitiesProduction Operations & Service DeliveryLead end-to-end AMC technical delivery and ensure compliance with agreed Service Level Agreements (SLAs). Own production stability and availability for critical Trade Finance and SCF applications. Drive incident management activities including troubleshooting, escalation management, root cause analysis (RCA), and permanent resolution implementation. Lead technical “war room” discussions during major production incidents. Ensure high availability and optimal performance of enterprise platforms and supporting infrastructure. Monitor and maintain production systems built on Java, Spring Boot, Kafka, MQ, Oracle, MongoDB, Redis, and Graph databases. Platform Maintenance & EngineeringManage application maintenance activities across legacy and modern technology stacks. Oversee deployment of hotfixes, patches, security remediation, and incremental releases. Ensure security compliance and vulnerability remediation using tools such as Fortify and SonarQube. Collaborate with development, infrastructure, DevOps, and security teams to improve platform resilience and operational efficiency. Support continuous modernization initiatives within the application ecosystem. Cloud & Infra

Salary

SGD 9,200 - 9,400 / Monthly

Skills & Requirements

Must-have

  • MongoDB
  • Customer Experience
  • High Availability
  • Escalation Management
  • Scripting

Nice-to-have

  • Information Technology
  • Maintenance Engineering
  • Computer Science
  • Trade Finance
  • Production Support
  • Technical Delivery
  • Apache Kafka
  • Communication Standards
  • Redis
  • Technical Meetings
  • Incident Management
  • Service Delivery
  • Production Engineering

Key Requirements

  • Minimum 12 years experience

Work Rights

Tailored Resume

Cover Letter