Referral Management Coordinator

Franciscan Alliance Inc

South Bend, Indiana, US
Base: $18.55-$24.12; bonus/equity: not applicable;...
Fully remote
Process internal and external referrals
Obtain prior authorizations from insurance
Schedule patient appointments
The Referral Management Coordinator at Franciscan Alliance Inc. is a fully remote position focused on processing referrals for ambulatory services, including obtaining prior authorizations and scheduling patients. The ideal candidate will have at least two years of experience in medical referrals or healthcare and possess strong communication and organizational skills

Job Summary

  • The Referral Management Coordinator is responsible for processing all internal, incoming, and external referrals for ambulatory services at Franciscan Health.
  • This role involves engaging in conversations with patients regarding their financial responsibilities, including copayments and outstanding balances during the point of service collection process.
  • Franciscan Health is a leading Catholic healthcare system dedicated to providing exceptional patient care through innovation, compassion, and excellence across Indiana and Illinois.

Matching Summary

Match Score: 75

The Referral Management Coordinator at Franciscan Alliance Inc. is a fully remote position focused on processing referrals for ambulatory services, including obtaining prior authorizations and scheduling patients. The ideal candidate will have at least two years of experience in medical referrals or healthcare and possess strong communication and organizational skills.

Salary

Base: $18.55-$24.12; Bonus/Equity: Not Applicable; Benefits: Comprehensive benefit offerings available

Skills & Requirements

Must-have

  • Process internal and external referrals
  • Obtain prior authorizations from insurance
  • Schedule patient appointments
  • Manage inbound and outbound phone calls
  • Engage in POS collection process

Nice-to-have

  • Compassionate patient care approach
  • Experience with ambulatory services
  • Strong communication skills with providers

Key Requirements

  • High School Diploma or GED
  • 2 years experience in medical referrals
  • Prior authorization experience required

Work Rights

Not specified

Tailored Resume

Cover Letter