Customer Success Manager, Midmarket Japan D&m(evergreen)

AUTODESK TLV

Tokyo, Japan
Not specified; offers based on experience + locati...
Customer success experience
Japanese business communication
Manufacturing industry knowledge
The Customer Success Manager drives success for medium-to-large enterprises in the manufacturing industry by overseeing onboarding and adoption of Autodesk solutions

Job Summary

  • The Customer Success Manager drives success for medium-to-large enterprises in the manufacturing industry by overseeing onboarding and adoption of Autodesk solutions.
  • This role requires co-creating tailored Customer Success Plans with major customers to ensure measurable business value and long-term retention.
  • Autodesk offers a flexible working environment based in Tokyo, Japan, with opportunities to collaborate across Sales, Technical, and Partner ecosystems.

Matching Summary

Match Score: 85

The Customer Success Manager drives success for medium-to-large enterprises in the manufacturing industry by overseeing onboarding and adoption of Autodesk solutions.

Salary

Not specified; Offers based on experience and location; Includes annual cash bonuses, commissions, stock grants, and benefits

Skills & Requirements

Must-have

  • Customer Success experience
  • Japanese business communication
  • Manufacturing industry knowledge
  • Strategic account planning
  • Data-driven customer insights

Nice-to-have

  • Executive stakeholder engagement
  • Channel partner collaboration
  • Customer empathy mindset
  • Complex organizational navigation
  • Value story documentation

Key Requirements

  • Up to 5 years of Customer Success or Sales experience
  • Excellent verbal and written Japanese skills
  • Business level English proficiency
  • Experience with large Japan-based corporations

Work Rights

Not specified

Tailored Resume

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