Customer Service Trainee (Dental Clinic)

SMILEPOINT DENTAL CENTRE PTE. LTD.

D10 Tanglin, Ardmore, Bukit Timah, Holland Road, 43 JALAN MERAH SAGA 278115
Sgd 2,000 - 3,000 / monthly
On-site
Customer experience
Administrative support
Customer service
Looking for your first role in healthcare? No experience needed — we provide full training! Join a growing dental practice and build a rewarding career in patient care. Enjoy a genuine 5-day work week with day shifts only, no night shifts, and never work on a public holiday. What You Will Do Greet and welcome patients, creating a warm and professional first impression Schedule, confirm, and manage patient appointments Handle patient enquiries courteously via phone, email, and walk-ins Collect payments and process dental claims (CHAS, Medisave, insurance portals) Maintain clinic records, manage office supplies, and support daily administrative tasks What You Need Diploma or degree in any discipline (local polytechnic, private university, or equivalent) Good communication skills Friendly, positive attitude and willingness to learn Able to work rotating day shifts across 7 days (including at least one weekend day) No prior healthcare experience required — comprehensive training provided Why Join Us Genuine 5-day work week — not 5.5 days. Day shifts only (8.30am–6.15pm), never a night shift Closed on all public holidays — enjoy every PH off Full structured training programme from day one Annual leave + additional Reward Leave Medical and dental benefits for you Performance incentives and clear career growth opportunities Supportive team environment in a well-established dental practice

Job Summary

  • Looking for your first role in healthcare? No experience needed — we provide full training! Join a growing dental practice and build a rewarding career in patient care
  • Enjoy a genuine 5-day work week with day shifts only, no night shifts, and never work on a public holiday

Matching Summary

Match Score: 75

Looking for your first role in healthcare? No experience needed — we provide full training! Join a growing dental practice and build a rewarding career in patient care. Enjoy a genuine 5-day work week with day shifts only, no night shifts, and never work on a public holiday. What You Will Do Greet and welcome patients, creating a warm and professional first impression Schedule, confirm, and manage patient appointments Handle patient enquiries courteously via phone, email, and walk-ins Collect payments and process dental claims (CHAS, Medisave, insurance portals) Maintain clinic records, manage office supplies, and support daily administrative tasks What You Need Diploma or degree in any discipline (local polytechnic, private university, or equivalent) Good communication skills Friendly, positive attitude and willingness to learn Able to work rotating day shifts across 7 days (including at least one weekend day) No prior healthcare experience required — comprehensive training provided Why Join Us Genuine 5-day work week — not 5.5 days. Day shifts only (8.30am–6.15pm), never a night shift Closed on all public holidays — enjoy every PH off Full structured training programme from day one Annual leave + additional Reward Leave Medical and dental benefits for you Performance incentives and clear career growth opportunities Supportive team environment in a well-established dental practice

Salary

SGD 2,000 - 3,000 / Monthly

Skills & Requirements

Must-have

  • Customer Experience
  • Administrative Support
  • Customer Service
  • Hospitality

Nice-to-have

  • Front Office
  • Excellent Communication Skills
  • Troubleshooting
  • Microsoft Excel
  • Interpersonal Skills
  • Exceptional Customer Service
  • Financial Transactions
  • Dental Care
  • Process Optimisation
  • Team Player
  • Able To Work Independently

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter