Base: $80,000-$100,000 py; bonus/equity: not speci...
Not specified
5+ years manufacturing experience
Strong leadership skills
Read engineering drawings
Globe Machine Manufacturing is seeking a Customer Support Manager to lead post-sale customer support operations, focusing on equipment installations and customer satisfaction. The ideal candidate should have a strong engineering background and experience in customer service and project management
Job Summary
The Customer Support Manager leads post-sale customer support operations including new equipment installations, warranty service, and field service.
This role partners closely with Sales, Engineering, Manufacturing, and Operations to ensure successful project execution and long-term customer satisfaction.
The position requires a candidate with a strong understanding of mechanical, electrical, hydraulic, pneumatic, and control systems.
Matching Summary
Match Score: 75
Globe Machine Manufacturing is seeking a Customer Support Manager to lead post-sale customer support operations, focusing on equipment installations and customer satisfaction. The ideal candidate should have a strong engineering background and experience in customer service and project management.
Salary
Base: $80,000-$100,000 per year; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
5+ years manufacturing experience
Strong leadership skills
Read engineering drawings
Nice-to-have
Experience with AutoCAD
Microsoft Office proficiency
Self-directed work style
Key Requirements
Bachelor's degree in Mechanical or Electrical Engineering
5+ years of experience in manufacturing or field service