COMPANY DESCRIPTION About NTUC Health Co-operative Limited NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic. Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community. For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn. Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home RESPONSIBILITIES Work closely with internal stakeholders to support smooth delivery of homecare services. Assist in managing client inquiries and coordinating requested services. Participate in case discussions and multidisciplinary care planning. Assist in coordinating referrals with internal teams and external community partners. Participate in home visits with care teams to observe and support client assessment, care delivery, and follow-up. Engage with clients and caregivers during home visits and telephone follow-ups to understand needs and challenges. Support caregiver education by reinforcing care techniques, resources, and available support services. Collaborate with social and healthcare partners to recommend appropriate car