Customer Experience Representative- Cleveland Hopkins Airport

National Car Rental

Cleveland, OH, US
Base: $18.27 / hour; bonus/equity: not specified; ...
Remote
Valid driver's license with clean record
Minimum 1 year customer service experience
High school diploma or g.e.d.
The position provides superior, friendly, and efficient transactions while offering company-approved services to ensure a positive customer experience

Job Summary

  • The position provides superior, friendly, and efficient transactions while offering company-approved services to ensure a positive customer experience.
  • Employees are responsible for facilitating the rental process through verification of driver information and assessing vehicle conditions upon return.
  • Enterprise Mobility is recognized as one of the top places to work and is the largest privately owned automotive rental company in North America.

Matching Summary

The position provides superior, friendly, and efficient transactions while offering company-approved services to ensure a positive customer experience.

Salary

Base: $18.27 / hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Valid driver's license with clean record
  • Minimum 1 year customer service experience
  • High School Diploma or G.E.D.
  • Ability to work evening shifts at airport

Nice-to-have

  • Strong communication skills
  • Sales and service techniques
  • Willingness to pursue training
  • Reliable attendance and punctuality

Key Requirements

  • Must be at least 18 years old
  • Authorized to work in the United States without sponsorship
  • No more than 2 moving violations or at-fault accidents in past 3 years
  • No drug or alcohol related convictions on driving record within past 5 years

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter