Ensure manufacturer policies and procedures are followed
The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets
Job Summary
The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
This individual is responsible for the hiring, training and development of all related personnel.
We offer best in class industry benefits: Competitive pay, Opportunities for Career advancement, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability & Paid Life Insurance, 401(k) Retirement Plan & Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
Skills & Requirements
Must-have
Manage Service and Parts staff
Optimize customer opportunities and productivity
Ensure manufacturer policies and procedures are followed
Maintain clean and safe service areas
Nice-to-have
Professional, friendly, and prompt customer resolution