Course Developer & Skills Coach – Service Designer Apprenticeship (level 6)

KnowledgeBrief Ltd

Manchester, United Kingdom
Base: £37,500 – £40,000 py; bonus/equity: not spec...
Remote
Service design experience
User research and journey mapping
Curriculum development skills
The role involves designing and delivering engaging learning experiences aligned with the ST0894 Service Designer standard

Job Summary

  • The role involves designing and delivering engaging learning experiences aligned with the ST0894 Service Designer standard.
  • Candidates will support learners in applying service design principles within real workplace contexts while preparing them for EPA readiness.
  • KnowledgeBrief offers a remote-first environment with dedicated monthly CPD time and 5.6 weeks of annual leave.

Matching Summary

The role involves designing and delivering engaging learning experiences aligned with the ST0894 Service Designer standard.

Salary

Base: £37,500 – £40,000 per annum; Bonus/Equity: Not specified; Benefits: 5.6 weeks leave plus CPD time

Skills & Requirements

Must-have

  • Service design experience
  • User research and journey mapping
  • Curriculum development skills
  • Coaching and mentoring professionals
  • Adult learning principles knowledge

Nice-to-have

  • Teaching qualification such as AET or PGCE
  • Apprenticeship standard delivery experience
  • Digital learning platform proficiency
  • Passion for evidence-based learning
  • Collaborative team player mindset

Key Requirements

  • GCSE English and Maths (or equivalent)
  • Occupational experience in service design or UX
  • Experience designing learning materials

Work Rights

Right to work required

Tailored Resume

Cover Letter