Spotify Online Support Advisor With Spanish And English
Concentrix
Georgia, USA
Fully remote
Excellent spanish language skills (c1)
Advanced level of english (b2)
Support premium users via email and chat
You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site
Job Summary
You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site.
You are looking to have a flexible working schedule and work from home in a friendly and positive work environment where you can develop yourself professionally.
We specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
Matching Summary
You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site.
Skills & Requirements
Must-have
Excellent Spanish language skills (C1)
Advanced level of English (B2)
Support Premium users via email and chat
Support on social media
Support on Spotify Community site
Work on shifts Monday to Sunday
Nice-to-have
Friendly and positive work environment
Develop yourself professionally
Team player with great positive attitude
Strong interpersonal skills
Culture of belonging
Key Requirements
High school education
Work experience in a customer experience center is an advantage
Good typing and computer skills
Be organized, have decision-making and analytical skills