Not specified; not specified; private healthcare, ...
3d onsite
Fluent french and english language skills
3 years experience in customer service or operations
End-to-end work order management
The role involves managing the end-to-end lifecycle of customer request support across the EMEA region for a global scientific solutions leader
Job Summary
The role involves managing the end-to-end lifecycle of customer request support across the EMEA region for a global scientific solutions leader.
Candidates will coordinate preventive maintenance, repairs, and validation services while ensuring strict compliance with service level agreements.
The company offers a comprehensive benefits package including private healthcare, tuition reimbursement, and internal career development opportunities.
Matching Summary
The role involves managing the end-to-end lifecycle of customer request support across the EMEA region for a global scientific solutions leader.
Salary
Not specified; Not specified; Private healthcare, dental care, disability insurance, cafeteria system, multisport card, social fund subsidies, home office allowance, tuition reimbursement, referral awards, birthday off, additional vacation days
Skills & Requirements
Must-have
Fluent French and English language skills
3 years experience in Customer Service or Operations
End-to-end work order management
SAP or ServiceMax proficiency
Strong Excel and data integrity skills
Nice-to-have
Experience in Life Sciences industry
Knowledge of regulated quality frameworks
Process optimization mindset
Proactive customer support approach
Key Requirements
Approximately 3 years of relevant professional experience
Fluent written and spoken French and English
Strong organizational and time management abilities