Manager, L2o Innovation

Salesforce

Base: cad 107,200 to cad 147,400 annually (ontario...
6+ years experience in sales or revenue operations
Full customer lifecycle expertise from lead to renewal
Ability to translate data into actionable seller insights
This role serves as a Subject Matter Expert on Contact Strategy and Customer Lifecycle Insights to drive engagement and retention

Job Summary

  • This role serves as a Subject Matter Expert on Contact Strategy and Customer Lifecycle Insights to drive engagement and retention.
  • The position requires partnering with Sales Leadership, Marketing, and Customer Success to align processes and maximize customer value.
  • Salesforce offers benefits supporting work-life balance and utilizes AI agents to accelerate employee impact.

Matching Summary

This role serves as a Subject Matter Expert on Contact Strategy and Customer Lifecycle Insights to drive engagement and retention.

Salary

Base: CAD 107,200 to CAD 147,400 annually (Ontario roles only); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 6+ years experience in Sales or Revenue Operations
  • Full customer lifecycle expertise from lead to renewal
  • Ability to translate data into actionable seller insights

Nice-to-have

  • Experience with AI-driven agents and Salesforce Agentforce
  • Strong stakeholder alignment across global cross-functional teams
  • Proficiency in developing process documentation and playbooks

Key Requirements

  • 6+ years of management experience in Sales Operations or Revenue Operations
  • Deep understanding of seller workflows and CRM tools
  • Proven track record in process optimization and lifecycle gap analysis

Work Rights

Not specified

Tailored Resume

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