Analista De Compras I

Concentrix

Guatemala City, Guatemala
Customer service orientation
Strong computer navigation skills
Ability to effectively communicate
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

Job Summary

  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Matching Summary

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

Skills & Requirements

Must-have

  • customer service orientation
  • strong computer navigation skills
  • ability to effectively communicate
  • dependable with strong attention to detail
  • skilled in multi-tasking
  • ability to work as a team member

Nice-to-have

  • demonstrate empathy
  • maintain a pleasant and professional tone
  • tolerance for repetitive work
  • flexibility and adapt to changes quickly

Key Requirements

  • High school diploma
  • three to six months of relevant experience preferred
  • Ability to rotate shifts, as needed

Work Rights

Not specified

Tailored Resume

Cover Letter