Scaled Customer Success Manager - Spanish

Notion

Dublin, Ireland
Onsite
3+ years software company experience
Fluent spanish speaker
Manage large volume of accounts
Manage a large portfolio of customers in EMEA through tailored consultations, trainings, and assistant programs

Job Summary

  • Manage a large portfolio of customers in EMEA through tailored consultations, trainings, and assistant programs.
  • Serve as the customer's trusted advisor and product expert by hosting training sessions to educate users on new use cases.
  • Help build the foundations of Customer Success at Notion as an early member defining sales-assisted motions.

Matching Summary

Manage a large portfolio of customers in EMEA through tailored consultations, trainings, and assistant programs.

Skills & Requirements

Must-have

  • 3+ years software company experience
  • Fluent Spanish speaker
  • Manage large volume of accounts
  • Track record in Customer Success
  • Growth mindset for nascent team

Nice-to-have

  • Built Customer Success playbooks
  • Experience with Outreach campaigns
  • Prior Notion user experience
  • Data and insights curiosity
  • First or early hire at startup

Key Requirements

  • 3+ years experience at fast growing software company
  • Fluent Spanish language proficiency
  • Proven success in Customer Success or Account Management role

Work Rights

Not specified

Tailored Resume

Cover Letter